From trawlers in the Grand Banks to gold mines in Yukon, from Caribbean resorts to Australian cattle stations — Orbita runs the fleets that keep their links up because their work depends on it.
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The Orbita dashboard is now the first tab open on every shift in the Halifax operations room. Critical alerts cut Mean Time To Detection from ~22 minutes to under 90 seconds. SLA reporting that used to take three days to compile is now signed and out the door before close of business on the last day of the month.
Pre-Orbita, terminal health at Atlantic Maritime was a manual roll-up. Each ship reported in by VHF at the start and end of every watch. Outages got escalated by the deckhand who noticed first — sometimes the captain, sometimes the customer, sometimes nobody, for hours.
SLA reporting was a 3-day spreadsheet exercise on the first of every month. Mean time to detect a hard outage hovered around 22 minutes. The ops team described the work as "knowing the link was probably fine, mostly."
Every terminal pushes telemetry to Orbita continuously. The fleet map is the first thing the night operator opens. Critical alerts ping Slack and PagerDuty inside 90 seconds. The portal gives customer-side ops their own SLA view — and they call less because they can see it themselves.
SLA reports are signed and emailed on the 1st of the month at 09:00 sharp. Total operator hours reclaimed: ~38/month. Total operators added to handle the same fleet at 2× the size: zero.
30-minute demo with a real operator. We will show you the NOC, the tenant portal, and the API. No deck, no sales pitch, no follow-up emails you did not ask for.